Wanderlust Love Travel
Privacy Policy
Wanderlust Love Travel (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, make an enquiry, or book travel services through us.
We act as an independent travel agent and may share your data with third-party travel suppliers to fulfil your booking.
1. Who We Are
Wanderlust Love Travel is an independent travel agent operating within the United Kingdom.
For any privacy-related enquiries, please contact:
Email: enquiries@wanderlustlovetravel.co.uk
2. What Data We Collect
We may collect and process the following information:
Personal Information
Full name
Date of birth
Contact details (email address, phone number)
Address (if required for booking or billing)
Travel Information
Passport details (where required)
Travel preferences
Booking history
Special requirements (e.g. dietary, accessibility, medical disclosures where voluntarily provided)
Technical Data
IP address
Browser type and device
Pages visited on our website
3. How We Collect Your Data
We collect data when you:
Submit a website enquiry form
Contact us via email, phone, or social media
Request a quote or make a booking
Interact with our website (via cookies and analytics tools)
4. How We Use Your Data
We use your personal data to:
Respond to enquiries and provide quotes
Arrange and manage your travel bookings
Communicate important travel updates
Process payments (via third-party providers)
Meet legal and regulatory obligations
Improve our website and services
We only use your data where we have a lawful basis to do so, including:
Contractual necessity (to fulfil your booking)
Legitimate interests (customer service and business operations)
Legal obligations
Consent (for marketing communications)
5. Sharing Your Data
We only share your data where necessary.
This may include:
Airlines
Hotels and accommodation providers
Tour operators
Transfer and excursion providers
Payment processors
IT and website service providers
Where we act as an agent, your data will be shared with the supplier you are booking with, and their privacy policy will also apply.
6. International Transfers
Some travel suppliers are based outside the UK or EEA.
Where your data is transferred internationally, we ensure appropriate safeguards are in place in line with UK GDPR requirements.
7. Data Retention
We retain your personal data only for as long as necessary:
To fulfil your booking
To comply with legal and financial obligations
To resolve disputes
Typically, booking data is retained for up to 6 years in line with UK legal requirements.
8. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to processing
Restrict processing
Request data portability
To exercise any of these rights, please contact us using the details above.
9. Marketing
We will only send you marketing communications where you have opted in.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
10. Cookies
Our website uses cookies to improve your experience and analyse website traffic.
You can control or disable cookies through your browser settings.
For more information, please see our Cookie Policy.
11. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
13. Complaints
If you have concerns about how we handle your data, please contact us first so we can resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Wanderlust Love Travel
Independent Travel Agent